Integration Details
CareConnect's applicant tracking system integrates with ADP Workforce Now to synchronize ready-to-hire candidates' records from CareConnect ATS to ADP. ADP Workforce Now users can also use single sign-on to access CareConnect with their ADP credentials.
ADP systems integrated
- ADP Workforce Now®
ADP TotalSource®
Data flow
- Bi-directional data exchange
Access and sign-in
- ADP single sign-on: Purchasers and users assigned through ADP Marketplace can sign in to CareConnect through the ADP Marketplace My apps page.
Data sync frequency
- On demand
Data fields
- CareConnect will read the following fields from ADP:
Company Code list
Template Code list - CareConnect will send the following fields to ADP:
First name
Last name
Email address
Phone number
Street address
Hire date
Applicant Tracking System
Purpose-built for home care, our ATS, Home Health Care Hire streamlines your entire hiring process—from posting to onboarding—so you can fill positions faster and with better-matched candidates.
Our ATS can help you:
- Boost Conversions and Revenue: Seamless applications and automation turn applicants into hires faster, helping you boost revenue by more shifts.
- Save Time & Retain Top Talent: Automation eliminates repetitive tasks so you can focus on enhancing candidate experiences and reducing caregiver churn.
- Make Data-Driven Decisions: Comprehensive reporting provides insights to optimize your hiring process and reduce caregiver acquisition costs.
- Features: Our platform provides access to 17+ free job boards, customizable workflows, AI-powered candidate screening and resume screening, EMR and occupational health integrations for compliance, customizable digital applications, multi-language support, fully customizable caregiver notifications, auto-rejection based on application responses, applicant tagging and filtering, referral program management, interview calendar scheduling, and AI-generated job descriptions.
Recruiting Process Outsourcing
Let our expert team handle your recruiting while you focus on delivering exceptional care.
Our RPO can help you:
- Reduce Hiring Costs and Time-to-Hire: Our proven workflows, pre-built talent pipelines, and purpose-built technology reduce hiring costs and time to hire.
- Targeted Liquidity with Predictive Analytics We'll guide you on exactly when, where, and how to find the right people based on your needs.
- End-to-End Compliance Verification: Our team helps you manage compliance from initial document collection all the way through I-9 and background checks.
- Dedicated Recruiting Team: Get a fully dedicated team of expert recruiters who become an extension of your organization. They learn your culture, your requirements, and your preferences to deliver candidates who truly fit.
- Pre-Built Talent Pipelines: Access our extensive network of pre-screened healthcare professionals. We continuously build and nurture talent pools so you have qualified candidates ready when positions open.
- Compliance & Credentialing: Our team handles all credential verification, background checks, and compliance documentation. Every candidate is fully vetted before they reach your desk, helping ensure regulatory compliance.
- Performance Analytics: Transparent reporting on fill rates, time-to-hire, source effectiveness, and quality of hire metrics. Use data to continuously optimize your recruiting strategy.
Caregiver Talent Network
Your gateway to a thriving care professional network. Connect with qualified, engaged care professionals — reducing time-to-fill and building a loyal workforce that stays.
Our CareCommunity can help you:
- Tap into a massive, pre-vetted community of qualified care professionals ready to work. Our network spans across regions and specialties so you always find the right fit.
- Build your own Float Pool: Our platform allows you to design and implement your own float pool, enabling you to move resources around easily to maximize your fill rate.
- Share Compliance Cost: Agencies can use our platform to enable a shared compliance model, which will reduce costs while enabling their workforce to easily pick up extra shifts on a temporary basis.
- Build Your Roles and Instantly Find Matches: Set up the exact parameters you are looking for — including discipline, location, experience level and preferred schedule. Then instantly get a list of matches with the ability to unlock their full profiles and contact them.
AI Powered Caregiver Scheduling
Give care professionals the flexibility they want while maintaining the coverage you need. Happy care professionals = better care.
Our Caregiver Choice can help you:
- Better Retention: Agencies using Caregiver Choice see significantly lower turnover. When care professionals control their schedules, they stay longer and deliver better care.
- Caregiver Driven Scheduling: Let care professionals choose shifts that fit their lives. Our platform empowers them to build schedules around their personal needs while ensuring your coverage requirements are met.
- Caregiver Driven Scheduling: Let care professionals choose shifts that fit their lives. Our platform empowers them to build schedules around their personal needs while ensuring your coverage requirements are met.
- Self-Service Shift Selection: Care professionals browse and claim available shifts directly from their mobile app. Set parameters like geography, hours, and discipline to ensure only qualified care professionals see relevant shifts.
- Intelligent Matching Engine: Our ShiftMatch.AI system considers certifications, experience, language skills, location, and past client ratings to recommend the best care professional-client matches. Better matches mean better outcomes.
- Real-Time Availability Management: Care professionals' availability is automatically updated in our system. Coordinators see real-time coverage and can quickly fill gaps without phone tag.
- EMR Integration: Our system directly integrates with your EMR (for example, Homecare Homebase or HHAX), letting you manage your scheduling without jumping between platforms.
- Use Predictive Analytics to Assist with Referral Decisions: Input details about a new referral, and our system will give you the probability you will be able to fill it, taking into account your current workforce and shift data.
- AI-Powered Chat for Coordinators: Use our AI chatbot to make decisions on who to assign for a shift, asking questions along the way.
eLearning Platform
Empower your care professionals with continuous learning opportunities that build skills and advance careers.
Our eLearning Platform can help you:
- State-Approved Content: All courses meet state requirements for continuing education and in-service training. Help keep your workforce compliant without chasing individual certifications.
- Mobile-First, On-Demand Access: Care professionals learn at their own pace from any device. Short, focused lessons fit easily between shifts.
- Automated Certification Tracking: Helps you avoid missing a renewal deadline. Our platform automatically tracks certifications and sends reminders before they expire, helping keep you audit-ready.
- Comprehensive Course Library: Hundreds of courses covering clinical skills, infection control, dementia care, OSHA safety, and soft skills. New content is added regularly to keep your training program current and comprehensive.
- Progress & Compliance Dashboard: Real-time dashboards showing completion rates, overdue assignments, and compliance status across your organization. Generate audit-ready reports with one click.
- Custom Course Creation
- Integrated with Caregiver Choice: We've integrated our e-learning platform with CaregiverChoice to ensure that care professionals are prevented from doing their training while actively on a shift, ensuring that their focus stays with their client.